Summary
Overview
Work History
Education
Skills
Websites
Timeline
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GRACE T. MILLER

Venice,United States of America

Summary

Results-driven Director of Market Development with 15+ years of experience in driving strategic growth, fostering partnerships, and expanding market presence. Expertise in market analysis, sales leadership, and operational efficiency. Skilled in developing innovative strategies to deliver outstanding business results and build strong client relationships. Adept at managing high-performing teams and exceeding profitability targets.

Overview

29
29
years of professional experience

Work History

Director of Market Development

Crown Staffing
Westerville, Ohio
08.2022 - Current
  • Spearheaded market expansion efforts, increasing revenue through targeted growth strategies and diversification
  • Implemented economic and technical measures to optimize resource utilization and drive growth
  • Fostered a collaborative team environment that improved performance and quality of life for team members

Senior Vice President of Operations and Sales

Top Notch Personnel INC.
Atlanta, GA
09.2018 - 08.2022
  • Streamlined operations, cutting costs while increasing productivity and efficiency across departments
  • Led large-scale sales initiatives, implementing consultative strategies to exceed client expectations
  • Managed P&L, ROI, and compliance metrics to drive financial performance

Senior District Manager

Kelly Services
Lexington, Kentucky
01.2016 - 01.2018
  • Drove business strategy and financial results across the Lexington market
  • Led business development, customer retention, recruiting, and expense management initiatives
  • Acted as a key liaison between corporate leadership and field operations, ensuring the execution of corporate strategies

Vice President, New Business Development

ACB Recovery
Cincinnati, Ohio
01.2012 - 01.2016
  • Led business-to-business sales, specializing in consultative approaches within the healthcare industry
  • Developed enterprise business plans, resulting in successful B2B sales and strategic growth
  • Established partnerships that optimized ROI on marketing and sales efforts

Director of Sales - Healthcare

West Asset Management
, Eastern United States of America
01.2009 - 01.2012
  • Directed sales strategies for healthcare clients, focusing on client needs and enhancing relationships
  • Drove revenue growth by identifying areas for improvement and exceeding client expectations

Regional Sales Director

NPAS - National Patient Account Services
, United States of America
01.2007 - 01.2009
  • Developed sales strategies for early-out collection clients, expanding market reach in the healthcare sector

Regional Sales Director

Franklin Collection Service
, United States of America
01.2003 - 01.2007
  • Established new territories across Kentucky, Illinois, Ohio, and Indiana
  • Achieved sales growth, recognized as salesperson of the year in 2005

City Manager

Kelly Services
, United States of America
01.1996 - 01.2003
  • Managed P&L, annual budgets, and sales initiatives across multiple regions, driving profitability and business expansion

Education

Some College (No Degree) - Business Administration And Management

Georgia Southern University
Statesboro, GA

Skills

  • Profit and Loss Oversight
  • Targeted Sales Initiatives
  • Effective Leadership
  • Market Penetration Planning
  • Strategic Sales Consultation
  • Team Management
  • Market Expansion Strategies
  • Strong Verbal Skills
  • Mentorship Skills
  • Problem-Solving Skills
  • Effective Problem Resolution

Timeline

Director of Market Development

Crown Staffing
08.2022 - Current

Senior Vice President of Operations and Sales

Top Notch Personnel INC.
09.2018 - 08.2022

Senior District Manager

Kelly Services
01.2016 - 01.2018

Vice President, New Business Development

ACB Recovery
01.2012 - 01.2016

Director of Sales - Healthcare

West Asset Management
01.2009 - 01.2012

Regional Sales Director

NPAS - National Patient Account Services
01.2007 - 01.2009

Regional Sales Director

Franklin Collection Service
01.2003 - 01.2007

City Manager

Kelly Services
01.1996 - 01.2003

Some College (No Degree) - Business Administration And Management

Georgia Southern University
GRACE T. MILLER