Grace Utter
Kokomo,Indiana
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Los Primos Bar and Grill. Proven ability to enhance guest engagement and satisfaction through effective multitasking and cash handling. Recognized for maintaining high standards of service quality while collaborating with team members to create memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server, Cashier, Host, Busser
Los Primos Bar and Grill
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cook, Server, Cashier, Customer Service
Leaning Tree Golf Club
03.2023 - 10.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier, Customer Service, Host, Barista
Dutch Cafe
11.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Indiana Digital Learning School
Online05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Service prioritization
- Team collaboration
Timeline
Server, Cashier, Host, Busser
Los Primos Bar and Grill
01.2024 - Current
Cook, Server, Cashier, Customer Service
Leaning Tree Golf Club
03.2023 - 10.2023
Cashier, Customer Service, Host, Barista
Dutch Cafe
11.2021 - 03.2023
High School Diploma -
Indiana Digital Learning School
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