Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Grace Uy

FL

Summary

A dedicated professional with strong customer service and patient care skills. Focused worker with quick agile learning abilities to navigate challenges. Experienced in vital sign monitoring, basic patient care needs, and medication administration. Ready to contribute to healthcare initiatives and to work diligently to accomplish measurable impact.

Overview

4
4
years of professional experience

Work History

Volunteer

Hadassah's Hope
Jacksonville, FL
01.2024 - Current
  • Assist in community outreach programs to enhance awareness of sex trafficking.
  • Prep and cook materials to improve engagement and effectiveness of the outreach team.
  • Collaborates with a team to reach women who are in need of financial support and healthcare supplies.

Clinicals

Ascension St. Vincents Riverside Hospital
Jacksonville, FL
01.2026 - 04.2026
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new skills. And practicing learned skills.

Customer Service Representative

Publix
Saint Johns, FL
07.2022 - 12.2025
  • Assisted customers with inquiries and issue, while providing premiere customer service.
  • Processed transactions accurately and efficiently, maintaining cash register integrity.
  • Collaborated with team members to solve transaction problems.
  • Provided training to new associates.

Shadowing Student

HCA Memorial Health University Medical Center
Jacksonville, FL
06.2024 - 09.2024
  • Observed clinical procedures to enhance understanding of patient treatment protocols and healthcare operations.
  • Participated in multidisciplinary team meetings and discussions contributing to patient care strategies.
  • Shadowed in the ICU department to gain insights into hospital workflows and interdepartmental collaboration.

Mission Trip Volunteer

A Heart For Wisdom
Phenom Penh, Cambodia
12.2024 - 2024
  • Assisted with organizing and managing interactive activities with the students.
  • Engaged with local community members to build relationships and gather support for the school.
  • Supported fundraising efforts and spoke to families in the community about where to find support.

Education

Bachelor of Science -

University of North Florida
Jacksonville, FL
12-2026

Phlebotomy Certification Course -

Florida State College
Jacksonville, FL
08-2025

High School Diploma -

Creekside High School
Saint Johns, FL
05-2022

Skills

  • Customer service Excellence
  • Detail-Oriented
  • Team Communication
  • Vital Sign Monitoring & Patient Assessment
  • Medication Administration
  • Patient Basic Care Needs

Interests

Gate River Run 15k, March 2026

Ameris Bank Half Marathon, December 2025

Thanksgiving Community First Half Marathon, November 2025

Army Ten Miler, October 2025

Timeline

Clinicals

Ascension St. Vincents Riverside Hospital
01.2026 - 04.2026

Mission Trip Volunteer

A Heart For Wisdom
12.2024 - 2024

Shadowing Student

HCA Memorial Health University Medical Center
06.2024 - 09.2024

Volunteer

Hadassah's Hope
01.2024 - Current

Customer Service Representative

Publix
07.2022 - 12.2025

Bachelor of Science -

University of North Florida

Phlebotomy Certification Course -

Florida State College

High School Diploma -

Creekside High School