Grace Waleck
Maywood
Summary
Dynamic professional with a proven track record at Dairy Queen, excelling in leadership and customer service. Skilled in training and mentoring staff while ensuring operational efficiency. Adept at problem-solving and maintaining safety protocols, fostering a positive environment that enhances team performance and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employee / Shift Leader
Dairy Queen
Rochelle Park
07.2021 - Current
- I provide consistent, high-quality customer service in a fast-paced, customer-facing environment while maintaining a positive and welcoming atmosphere.
- I lead daily store operations by supervising staff, managing workflow, and ensuring tasks are completed efficiently.
- I am responsible for training and onboarding new employees while upholding company standards.
- I also maintain a clean and organized work environment and handle customer questions or concerns with professionalism and efficiency.
Paraeducator (Extended School Year Program)
Waldwick Public Schools
Waldwick
06.2024 - 07.2025
- I supported students in an ABA classroom during the extended school year program by assisting with instructional activities and classroom management.
- I worked closely with lead teachers and staff to foster a structured, inclusive, and supportive learning environment.
- I communicated effectively with educators to help meet individual student needs.
Lifeguard
Maywood Municipal Pool
Maywood
07.2022 - 08.2023
- I ensured a safe swimming environment through constant surveillance and quick response to potential hazards.
- I utilized my American Red Cross lifeguard training and CPR certification to respond effectively to emergencies and enforce pool safety protocols.
- I communicated clearly with patrons to promote safety awareness and compliance.
Education
Bachelor of Arts - Communication Studies (Public Relations)
University of Rhode Island
Kingston, RI05.2027
High School Diploma -
Paramus Catholic High School
Paramus, NJ06.2023
Skills
- Written communication
- Verbal communication
- Public relations
- Interpersonal communication
- Leadership
- Team management
- Organizational skills
- Time management
- Adaptability
- Problem-solving
- Professionalism
- Collaborative teamwork
- Mentoring
- Training
- Safety protocols
- Structured procedures
Certification
- American Red Cross Lifeguard Certification
- CPR Certification
- First Aid Certification
Locations
- Kingston, RI
- Paramus, NJ
- Rochelle Park, NJ
- Maywood, NJ
- Waldwick, NJ
Timeline
Paraeducator (Extended School Year Program)
Waldwick Public Schools
06.2024 - 07.2025
Lifeguard
Maywood Municipal Pool
07.2022 - 08.2023
Employee / Shift Leader
Dairy Queen
07.2021 - Current
Bachelor of Arts - Communication Studies (Public Relations)
University of Rhode Island
High School Diploma -
Paramus Catholic High School