Grace Wanie
Summerset,SD
Summary
Customer service and Horse Management
Detail-oriented Stable Hand with expertise in managing the feeding, care, discipline, and general well-being of approximately 60 horses. Committed to maintaining a high standard of care through effective communication and ensuring satisfaction of both horses and customers.
Overview
11
11
years of professional experience
Work History
Patient Services Coordinator
Rapid City Medical Center
Rapid City, SD
09.2024 - Current
- Coordinated patient appointments and managed scheduling for healthcare providers.
- Assisted patients with registration and insurance verification processes.
- Responded to patient inquiries and resolved issues promptly and professionally.
- Collaborated with clinical staff to ensure seamless patient care experiences.
- Educated patients on services offered by Rapid City Medical Center.
- Answered telephone calls to schedule appointments and answer patient questions.
- Resolved customer service issues in a timely manner according to established policies.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with scheduling appointments for patients.
- Registered new patients in accordance with HIPAA guidelines.
- Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
- Greeted patients and visitors in a friendly and professional manner.
- Oversaw patient registrations by collecting information, verifying benefits, and submitting paperwork.
Farm Hand
Greenfield Farm
Green Bay, WI
11.2017 - 07.2024
- Managed daily feeding and care of horses to ensure health and wellbeing.
- Maintained cleanliness of stables and surrounding areas to promote hygiene standards.
- Assisted with grooming and tack preparation before training sessions and events.
- Monitored horse behavior and reported any signs of illness or distress promptly.
- Organized supplies, tools, and equipment for efficient workflow on the property.
- Collaborated with veterinarians during routine check-ups and emergency visits.
- Supported training activities by leading horses in exercise routines as needed.
- Instructed new staff on safety protocols and stable management procedures effectively.
- Cleaned and maintained the stable, including stalls, tack room, and feed storage area.
- Fed and watered horses according to individual dietary needs.
- Assisted with grooming of horses before and after rides.
- Monitored horses for signs of illness or injury, administering medication as needed.
- Administered ointments, liniments, or other medications when necessary.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Conducted routine inspections of saddles, bridles, halters, blankets, ensuring they were clean and in good repair.
Deli Clerk
Piggly Wiggly Supermarket
De Pere, WI
11.2014 - 11.2017
- Prepared deli meats and cheeses for customer orders and displays.
- Assisted customers with product selection and special requests.
- Maintained cleanliness and organization of the deli counter and equipment.
- Operated slicing machines and scales to ensure proper portioning.
- Followed safety guidelines for food handling and sanitation practices.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Stable Hand
Mark Zeitler Quarter Horses
Abrams, WI
09.2016 - 10.2017
- Maintained cleanliness of stables and surrounding areas to promote hygiene standards.
- Monitored horse behavior and reported any signs of illness or distress promptly.
- Supported training activities by leading horses in exercise routines as needed.
- Cleaned and maintained the stable, including stalls, tack room, and feed storage area.
Education
High School Diploma -
Home School
De Pere, WI05-2014
Skills
- Patient registration
- Appointment scheduling
- HIPAA compliance
- Stable management
- Equine care
- Medication administration
- Grooming techniques
- Feed preparation
- Customer service
- Communication skills
- Problem solving
- Time management
- Attention to detail
- Stable maintenance
- Saddling
- Turnout procedures
- Tack maintenance
- Nutritious feeding
- Horse handling
- Feeding management
- Animal care
- Stall cleaning
- Blanketing expertise
- Manure disposal
- Lunging proficiency
- Leading horses
- English riding
- Haltering horses
References
References available upon request.
Timeline
Patient Services Coordinator
Rapid City Medical Center
09.2024 - Current
Farm Hand
Greenfield Farm
11.2017 - 07.2024
Stable Hand
Mark Zeitler Quarter Horses
09.2016 - 10.2017
Deli Clerk
Piggly Wiggly Supermarket
11.2014 - 11.2017
High School Diploma -
Home School