Grace Waterman
East Lansing
Summary
Undergraduate in Social Work at Michigan State University with a minor in Justice, Law, and Public Policy. Experience includes previous role as a Service Center Representative for over a year where knowledge of job position is proficient. Successfully is able to problem solve and multi-task to serve the needs of students and members of community.
Overview
5
5
years of professional experience
Work History
Livable Communities and Advocacy Intern
AARP Foundation
East Lansing
04.2025 - Current
- Attend committee meetings at the House Office Building and take notes
- Assist with organizing and attending AARP events
- Contact and meet with communities interested in joining AARP's Age-Friendly Network.
- Draft policy analysis summaries of proposed House and Senate bills
- Constructed excel sheets organizing contact information, event information, and research
- Met with representatives and senators to discuss AARP's proposed initiatives, including the caregiving tax credit, as well as a bill regarding the protection of Social Security
Co-President
Macro Social Work Student Association (MSWSA)
East Lansing
01.2025 - Current
- Assist in reaching out to potential guest speakers to present at monthly meetings
- Attend monthly committee meetings to discuss organizational goals.
- Engage with Michigan State University School of Social Work faculty and alumni during our annual alumni event.
- Assist members with any questions they may have about the organization
Ottawa County Commissioner Volunteer
N/A
Hudsonville
06.2024 - 08.2025
- Canvassed neighborhoods in my hometown advocating support for a highly respected County Commission candidate and encouraging voter turnout in the 2024 primary election
- Interacted with a multitude of residents and educated them on various local issues and policies affecting our community
- Answered questions about the candidate's background and stance on said issues and policies
Activities Assistant Volunteer
Medilodge Of East Lansing
East Lansing
08.2023 - 08.2025
- Assisted senior residents with their bingo cards and chips.ps
- Aided senior residents in returning to their rooms
- Established and maintain relationships with residents and visitors
Customer Service Representative
Michigan State University
East Lansing
10.2023 - 07.2025
- Received and assist students and the general public with various needs.
- Sorted mail and logged packages into an electronic system.
- Use scanners, computers, and automation to improve accuracy and speed.
Sales Associate
WESCO
Hudsonville
06.2024 - 03.2025
- Worked behind counter selling merchandise, entering food orders and processing payments
- Cleaned shelves, counters and tables to maintain organization in the store
- Greeted customers and provided exceptional customer service
Customer Service Cashier
Harvest Health Foods
Hudsonville
07.2022 - 07.2023
- Performed store opening and closing duties as required
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register
- Assisted customers with locating products throughout the store and provided product knowledge information as needed
Community Service Volunteer
National Honor Society
Hudsonville
08.2021 - 04.2023
- Attended community events, neighborhood gatherings and other community engagement forums to represent organization
- Participated in fundraising campaigns to benefit local charities
- Demonstrated patience, empathy, and understanding when working with challenging students
- Developed strong organizational and time management skills while tutoring students in a variety of subjects
Education
Bachelor of Arts - Social Work
Michigan State University
East Lansing, MI, US05-2027
High School Diploma - Pre-College
Hudsonville High School
Hudsonville05-2023
Skills
- Organizational skills
- Computer literacy, including Microsoft
- Conflict mediation
- Verbal and written communication
- Package handling
- Record keeping
References
References:
Cassie Thierfelder, Advocacy Manager, (989) 274-1102
Sadie Shattuck, Sr. Communications Analyst, (202) 893-5766, sshattuck@aarp.org
Hunter Boyd, Harvest Health Manage, (734) 865-0410, hunter.m.boyd@gmail.com
Toka Cummings, MediLodge Volunteer Coordinator, (517) 819-3162, DLira@medilodgeofcampusarea.com
Timeline
Livable Communities and Advocacy Intern
AARP Foundation
04.2025 - Current
Co-President
Macro Social Work Student Association (MSWSA)
01.2025 - Current
Ottawa County Commissioner Volunteer
N/A
06.2024 - 08.2025
Sales Associate
WESCO
06.2024 - 03.2025
Customer Service Representative
Michigan State University
10.2023 - 07.2025
Activities Assistant Volunteer
Medilodge Of East Lansing
08.2023 - 08.2025
Customer Service Cashier
Harvest Health Foods
07.2022 - 07.2023
Community Service Volunteer
National Honor Society
08.2021 - 04.2023
Bachelor of Arts - Social Work
Michigan State University
High School Diploma - Pre-College
Hudsonville High School