Grace Watts
Citrus Heights,CA
Summary
Adept at elevating customer experiences, I honed my problem-solving and teamwork skills at Napolis Pizza, ensuring swift resolution of inquiries and enhancing service quality. My proficiency in multitasking and complaint handling significantly improved client satisfaction, showcasing my commitment to excellence and reliability in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
Napolis Pizza
10.2021 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Education
High School Diploma -
Benicia High School
Benicia, CA06.2023
Skills
- Complaint Handling
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Problem Resolution
Certification
food handler certification
Timeline
Customer Service
Napolis Pizza
10.2021 - Current
High School Diploma -
Benicia High School
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