Summary
Overview
Work History
Education
Skills
Professional Summary
References
Timeline
Generic

Grace Webb

Minneapolis,MN

Summary

I recently relocated to Minnesota and am eager to establish myself through meaningful work. I bring a strong work ethic, adaptability, and open availability, making me flexible to meet the needs of the position. I am committed to being dependable, hardworking, and a positive addition to any team.

Overview

4
4
years of professional experience

Work History

Server

Dockside at Breezy Point Resort
05.2021 - Current
  • Assisted in training new servers.
  • Engaged with customers through the use of effective interpersonal and people skills while acting as security at bar close.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, putting out/ taking down umbrellas, resetting the outdoor deck, and docking boats.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Proficient on the system Silverware.

Sales Lead

Soma Intimates
01.2022 - 05.2025
  • Customer service, and managed communication around upcoming events on behalf of the store to customers.
  • Assisted customers in selecting clothing items based on their individual needs and preferences.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Provided assistance to other team members during busy periods or when additional help was required.
  • Created an inviting atmosphere through attentive service, a friendly attitude, and up-to-date knowledge of products and fashion trends. As well as handled floor sets during store hours.
  • Onboarded new employees. Provided information on products, how to use our POS system, and how to do bra fittings.
  • Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.

Education

Bachelor of Arts - Psychology

University of Central Oklahoma
Edmond, OK
12-2024

High School Diploma -

Guthrie High School
Guthrie, OK
05-2020

Skills

  • Relationship Building
  • Customer Service
  • POS System Operation
  • Client Relationship Building
  • Goal-Oriented
  • Persistent and Resilient
  • Mentoring and Training
  • De-Escalation Techniques and Problem Solving
  • Effective Interpersonal Communication
  • Active Listening
  • Calm and Professional Under Pressure
  • Strong work ethic

Professional Summary

Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.

References

References available upon request.

Timeline

Sales Lead

Soma Intimates
01.2022 - 05.2025

Server

Dockside at Breezy Point Resort
05.2021 - Current

High School Diploma -

Guthrie High School

Bachelor of Arts - Psychology

University of Central Oklahoma

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