Grace Weissmuller
Glendora ,CA
Summary
Utilized a detail-oriented approach to cultivate and manage diverse relationships, ensuring seamless service delivery across multiple environments.
Overview
9
9
years of professional experience
Work History
Office Clerk
Eastern Los Angeles Regional Center
Alhambra, CA
01.2023 - Current
- Followed Regional Center policies and procedures in handling, storing, and disposing of over 8,000 confidential client records.
- Entered and updated client information into database systems such as Excel, SANDIS and Therefore.
- Established and maintained efficient control of official Regional Center records, documents, and information with a high degree of confidentiality and accuracy.
- Organized and maintained client files for Revenue Coordinator, resulting in improved production and productivity.
- Assisted with document research and retrieval for various SSI and DDS audits.
- Responsible for training 3 employees on the protocol and procedures for scanning and retrieval of Vendor files within Therefore database.
Inbound Associate (seasonal)
Target
Los Angeles, CA
11.2022 - 02.2023
- Worked with project managers to develop and implement strategies for cost saving and resource optimization.
- Assisted in the implementation of warehouse management systems (WMS) that improved inventory accuracy.
- Assisted with product distribution and placement within the facility.
Lab Accessioner
Astrix Technology - Fulgent Genetics
Temple City, CA
01.2022 - 08.2022
- Trained new lab technicians on proper laboratory techniques and safety protocols.
- Monitored lab safety regulations and ensured compliance.
- Collaborated with other lab employees to ensure efficient workflow and accurate data.
- Helped prepare specimens for lab analysis; received and unpacked samples, identified tests that were required, checked for any contamination, and ensured proper preservation.
Warehouse Associate (seasonal)
Randstad - Taycal Corporation
Vernon, CA
11.2021 - 12.2021
- Managed the shipment of goods to customers, resulting in a 10% reduction in delivery times.
- Processed and audited inventory data, ensuring that all order records are accurate and up to date.
Member Enrollment Representative
Word and Brown Companies
Orange, CA
07.2017 - 01.2019
- Prepared and submitted insurance application documents to carriers in a timely manner.
- Created training materials and conducted training sessions to ensure compliance with policies and procedures. Developed and implemented tests and quizzes to assess trainee knowledge and understanding.
Education
Bachelor of Science - Public Health
California State University
Los Angeles06.2017
Associate of Arts - Physiological Sciences
Citrus Community College
Glendora, CA06.2014
Skills
- Cultivated extensive customer service expertise through direct engagement and support
- Executed advanced analytical techniques to resolve intricate challenges
- Demonstrated meticulous attention to detail in all tasks and projects
- Demonstrated exceptional verbal and written communication abilities
- Led team initiatives for both adult and child engagement
- Assisted in troubleshooting technical issues for users Supported team members in utilizing software applications effectively Contributed to maintaining computer systems and networks
- Mastered Microsoft Office Suite, including Outlook and Excel, to enhance productivity and streamline communication
- Assisted in managing databases and files to support client navigation and data capture processes
Timeline
Office Clerk
Eastern Los Angeles Regional Center
01.2023 - Current
Inbound Associate (seasonal)
Target
11.2022 - 02.2023
Lab Accessioner
Astrix Technology - Fulgent Genetics
01.2022 - 08.2022
Warehouse Associate (seasonal)
Randstad - Taycal Corporation
11.2021 - 12.2021
Member Enrollment Representative
Word and Brown Companies
07.2017 - 01.2019
Bachelor of Science - Public Health
California State University
Associate of Arts - Physiological Sciences
Citrus Community College