Grace Wilson
Charleston,SC
Summary
Compassionate and results-driven professional with a strong background in sales, client relationship management, and administrative coordination in fast-paced environments. Experienced in understanding customer needs, identifying tailored solutions, and driving revenue growth through market analysis and consultative selling. Skilled in empathetic communication with diverse populations, and committed to delivering high-quality, patient-centered service. Eager to leverage interpersonal strengths, problem-solving abilities, and a customer-first mindset to contribute effectively in a dynamic sales or healthcare setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Optimal Bio
Charleston, South Carolina
11.2024 - Current
- Provided customer service to all patients, addressing concerns, and answering questions promptly and professionally.
- Maintained up-to-date knowledge of insurance policies, medical terminology, and clinic protocols in order to provide accurate information to patients.
- Promoted a culture of teamwork among staff by offering assistance and fostering open communication channels within ten locations.
- I worked alongside the marketing team, providing insight on social media posts used to promote the business.
- Worked as the main point of contact among patients, physicians, and pharmacies.
Logistics Executive
JEAR Logistics
Charleston, South Carolina
07.2024 - 11.2024
- Streamlined delivery processes and increased operational efficiency, aligning logistics strategies with market demands.
- Developed strong customer relationships through cold calling, aligning product offerings with client needs, and industry trends.
- Provided excellent customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
Sales Associate
Miss Cocky
Columbia, South Carolina
11.2022 - 07.2024
- Boosted store sales by building lasting relationships with customers, and tailoring product recommendations to individual needs.
- I worked numerous events at the Miss South Carolina America Pageant, as well as donor events for the University of South Carolina Athletics Department.
- Developed new client acquisition strategies, increasing overall sales, and contributing to store growth.
Education
Bachelor of Arts - Public Health
University of South Carolina
Columbia, SC05-2024
Skills
- Customer relationship management
- Effective communication
- Healthcare operations
- HIPAA compliance
- Relationship building
- Conflict resolution
- Team collaboration
Certification
- Certified Pharmaceutical Sales Representative, Healthcare Rep Academy 2025
References
References available upon request.
Timeline
Patient Care Coordinator
Optimal Bio
11.2024 - Current
Logistics Executive
JEAR Logistics
07.2024 - 11.2024
Sales Associate
Miss Cocky
11.2022 - 07.2024
Bachelor of Arts - Public Health
University of South Carolina
Similar Profiles
Scott MundyScott Mundy
General Manager at Optimal Recruitment & Optimal WorkforceGeneral Manager at Optimal Recruitment & Optimal Workforce
INTI SRINUINTI SRINU
Regional Manager at AVANTHI BIO TECH (VICTORY BIO ORGANICS PVT LTD)Regional Manager at AVANTHI BIO TECH (VICTORY BIO ORGANICS PVT LTD)
Jasairy ValdezJasairy Valdez
People & Culture Specialist II at 2seventy Bio (spinoff Of Bluebird Bio, Inc)People & Culture Specialist II at 2seventy Bio (spinoff Of Bluebird Bio, Inc)
Shanice MitchellShanice Mitchell
Quality Assurance Manager at Charleston County School DistrictQuality Assurance Manager at Charleston County School District
Sophia BaranowskiSophia Baranowski
Babysitter at Many Different FamiliesBabysitter at Many Different Families