Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Grace Winks

Galena

Summary

Compassionate and responsible professional with background as Patient Safety Aide. Possess practical experience in observing, reporting, and documenting patient conditions while maintaining a safe environment. Skilled at collaborating with healthcare teams to ensure optimal patient care and safety. Notable for creating positive impacts through proactive identification of potential risks and implementation of preventive measures. Excel at communication, empathy, and teamwork to ensure optimal care and safety standards are met consistently.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Safety Aide

Ohio Health Medical Center
Columbus
06.2025 - Current
  • Monitored patient conditions and reported changes to nursing staff.
  • Assisted patients with daily activities, ensuring comfort and safety.
  • Documented patient interactions and updates in electronic health records.
  • Provided emotional support to patients and their families during care.
  • Maintained a safe and secure environment for patients, visitors and staff.

Customer Service Representative

Henris Cloud Nine Pageant
Columbus
02.2023 - 08.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Bachelor of Science - Biology

The Ohio State University
Columbus, OH
05-2028

High School Diploma -

Olentangy Berlin High School
Delaware, OH
05-2024

Skills

  • Patient care
  • Team collaboration
  • Data documentation
  • Customer service
  • Critical thinking
  • HIPAA compliance
  • Patient monitoring
  • Basic life support
  • Heartsaver CPR AED (CPR AED)
  • CPR certified

Accomplishments

  • National Honors Society

Certification

  • CPR Certification AHA
  • BLS Certification AHA

Affiliations

  • Involved in the Biology Club and French Club offered by the students at The Ohio State University
  • Partaking in volunteer work inside hospital settings surrounding the Central Columbus area

Timeline

Patient Safety Aide

Ohio Health Medical Center
06.2025 - Current

Customer Service Representative

Henris Cloud Nine Pageant
02.2023 - 08.2023

Bachelor of Science - Biology

The Ohio State University

High School Diploma -

Olentangy Berlin High School

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