Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Abigail Wood

North Salem,IN

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

6
6
years of professional experience

Work History

Supervisor

HomeGoods
Avon, IN
11.2021 - Current
  • Coordinated employee schedules according to shift changes and availability.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to customer questions regarding products, prices and availability.
  • Maintained positive working relationship with fellow staff and management.

Internship Student

4% Salon
Plainfield, IN
01.2019 - 01.2019
  • Helped staff members re-stock supplies and perform other administrative duties.
  • Shadowed staff and learned advanced work.
  • Prepared spaces for meetings at request of employer and team leadership.
  • Worked with team members to promote great customer service and pleasant work environment.

Barista

The Beehive
Danville, IN
09.2018 - 11.2018
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Collected payments and provided accurate change.
  • Memorized official and off-menu coffee and tea preparations.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Education

High School Diploma -

Indiana Wesleyan University
Marion, IN

Skills

  • Schedule development
  • Strategic Planning
  • Process Improvement
  • Staff Management
  • Policy Enforcement
  • Team Building
  • Project Management
  • Training and mentoring
  • Business Administration
  • Staff Discipline

Affiliations

  • Volleyball
  • Church small group
  • Reading

Timeline

Supervisor

HomeGoods
11.2021 - Current

Internship Student

4% Salon
01.2019 - 01.2019

Barista

The Beehive
09.2018 - 11.2018

High School Diploma -

Indiana Wesleyan University

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Abigail Wood