Grace Yu
Sacramento,CA
Overview
6
6
years of professional experience
Work History
Flight Attendant
Qatar Airways
Qatar, Doha
03.2017 - 07.2023
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to QCAA regulation.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Education
Bachelor of Arts - Japanese
Tamkang University
Taiwan, Taipei06.2016
Languages
Chinese (Mandarin)
Native or Bilingual
Korean
Native or Bilingual
Japanese
Limited Working
Timeline
Flight Attendant
Qatar Airways
03.2017 - 07.2023
Bachelor of Arts - Japanese
Tamkang University