Grace (Alex) Myers
Berwick,ME
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Market Basket
Rochester, NH
10.2020 - Current
- Helps large volume of customers every day with positive attitude and focus on customer satisfaction while creating bonds with the customer
- Maintains customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handles and accurately counted cash drawers to maintain a balanced cash count at all times.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Dual Enrollment Program -
York County Community College
Wells, MEHigh School Diploma -
Noble High School
North Berwick, ME06.2023
Skills
- Self-motivated Work
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Customer Data Confidentiality
- Understanding Customer Needs
- Issue and Complaint Resolution
Volunteer at Alpha Dog Rescue
Prepared for dog arrival off of shuttles by cleaning kennels and filling water and food dishes. Assisted with removing the dogs from the transport trucks utilizing proper restraints. Walk dogs outside for bathroom breaks and fresh air while engaging in fun play and basic training.
Timeline
Customer Service Associate
Market Basket
10.2020 - Current
Dual Enrollment Program -
York County Community College
High School Diploma -
Noble High School
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