Graceann Tine
Palm Coast
Summary
Driven and Customer-focused professional with extensive experience at a variety of different jobs, excelling in personalized service and product knowledge. Proven ability to manage tasks efficiently while maintaining attention to detail. Skilled in conflict resolution and adaptable to fast-paced environments, ensuring exceptional customer satisfaction and fostering positive interactions.
Overview
9
9
years of professional experience
Work History
Budtender/delivery driver
Hempies
Raleigh
05.2024 - 10.2025
- Engaged customers with a friendly approach to cultivate positive experiences.
- Verified customer identification to ensure security and accuracy.
- Consulted with customers to assess needs and preferences.
- Made personalized recommendations based on customer feedback.
- Created informational flyers for customers to enhance product knowledge.
- Carried out product deliveries utilizing a company vehicle, ensuring the completion of all deliveries.
- Reviewed financial reports regularly in order to track progress towards sales goals set by management.
Private Nanny
Private Home
Raleigh
05.2023 - 05.2024
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Transported the child to and from school and playdates.
- Encouraged imaginative play with child via walking on trails engaging in games, and creating drawings
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
hostess/waitress/busser
Ruby Sunshine
Charlotte
06.2022 - 05.2023
- Greeted guests warmly and efficiently managed table assignments.
- Seated guests promptly to enhance dining experience.
- Recorded names for waitlist management to minimize delays.
- Collaborated with managers to resolve issues swiftly and effectively.
- Utilized handheld tablet for accurate order taking and processing.
- Maintained cleanliness by bussing tables regularly.
- Managed Togo orders to ensure timely service.
- Oversaw section of four to five tables, ensuring attention to detail.
Sales Associate
Tractor Supply
Youngsville
01.2021 - 06.2022
- Processed customer transactions at register efficiently.
- Assisted customers in locating products.
- Comprehensive product knowledge to support sales efforts.
- Answered incoming telephone calls to provide store, products and services information.
- Filled propane tanks
- Operated forklift to load, unload, and organize pallets in backroom.
- Provided exceptional customer service to enhance shopping experience.
- Trained new team members in cash register operation, stock procedures, and customer services.
Administrative Assistant
The Mulch Masters
Raleigh
03.2019 - 07.2020
- Maintained a clean, professional environment.
- Answered phones and addressed online inquiries via email to ensure timely responses.
- Managed inventory by ordering and stocking office supplies and landscaping materials.
- Guided homeowners through the mulch ordering process, personalizing their experience to meet their needs.
- Tracked landscaper accounts and dispatched invoices according to contracts.
- Organized filing systems for optimal maintenance of accurate business records.
Hostess/Foodrunner
The Cowfish Sushi and Burger Bar
Raleigh
04.2018 - 12.2018
- Managed customer check-ins and handled phone communications for call-aheads.
- Operated running board around the restaurant
- Provided attentive service by memorizing menu items to assist customer inquiries.
- Accommodated various group sizes, including individual diners and large teams.
- Helped servers during busy periods, improving team performance.
- Maintained cleanliness and professional appearance of front workspace consistently.
- Responded promptly to customer needs, ensuring satisfaction during food service.
Hostess/Server
Texas Roadhouse
Wake Forest
07.2016 - 12.2017
- Facilitated warm greetings for incoming guests and provided farewells to those leaving.
- Managed phone calls and coordinated call-ahead orders efficiently.
- Oversaw wait time board to inform guests about seating availability.
- Served food promptly to ensure timely delivery of dishes.
- Supported colleagues in various tasks to enhance overall service.
- Determined best times for engaging with guests after seating
- Monitored guest satisfaction throughout their stay in designated area.
Education
High School Graduate -
Wakefield Highschool
Raleigh12.2016
Skills
- Attention to detail
- Task management
- Customer service
- Conflict resolution
- Patience and composure
- Adaptable and flexible
References
- Hannah Clark, Employer, 919-802-1830
- Ramana Goldston, Hempies Store Manager, 919-925-2691
Timeline
Budtender/delivery driver
Hempies
05.2024 - 10.2025
Private Nanny
Private Home
05.2023 - 05.2024
hostess/waitress/busser
Ruby Sunshine
06.2022 - 05.2023
Sales Associate
Tractor Supply
01.2021 - 06.2022
Administrative Assistant
The Mulch Masters
03.2019 - 07.2020
Hostess/Foodrunner
The Cowfish Sushi and Burger Bar
04.2018 - 12.2018
Hostess/Server
Texas Roadhouse
07.2016 - 12.2017
High School Graduate -
Wakefield Highschool