Grace (Jessyca) DeVries
Winchester,USA
Summary
My name is Jessyca. I am a dedicated and service-oriented professional with a strong background in customer service, childcare, and travel. Adaptable and skilled in creating positive experiences, ensuring comfort, and providing exceptional service in fast-paced environments. Originally from the Philippines, I am fluent in English, Tagalog, and Spanish. Passionate about hospitality and eager to bring enthusiasm, cultural awareness, and problem-solving skills to a flight attendant role.
Overview
10
10
years of professional experience
Work History
Independent Travel Agent
InteleTravel
California
10.2021 - Current
- Research and book flights, accommodations, and excursions to provide clients with the best travel deals
- Plan and coordinate personalized itineraries tailored to client's preferences and needs
- Ensure exceptional customer satisfaction by providing seamless travel experiences and support
Nanny And Babysitting
Self Employed
San Diego and Temecula, CA
08.2015 - Current
- Provide childcare for families with children ranging from infancy to elementary age
- Build secure, trusting relationships with both children and parents to provide a positive, supportive environment
- Assist children with daily self-care tasks, life skills, and personal development
- Prepare nutritious, balanced meals, taking into account any allergies or dietary restrictions
Front Desk Agent
Westin/Sheraton Carlsbad Resort and Spa
Carlsbad, CA
01.2019 - 03.2020
- Checked guests in and out, ensuring a seamless and welcoming experience
- Provided exceptional customer service to enhance guest satisfaction and comfort during their stay
- Handled guest requests and provided solutions to ensure a positive hotel experience
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Sales Floor Associate
Target
Encinitas, CA
04.2017 - 12.2019
- Assisted customers in locating products and provided excellent service to enhance their shopping experience
- Maintained store presentation by stocking merchandise and ensuring shelves were fully stocked and organized
- Performed merchandising tasks, including setting up displays and arranging products to maximize sales
- Engaged in physical labor, including lifting heavy boxes, moving mannequins, and adjusting store fixtures
Sandwich Artist
Subway
San Marcos, CA
10.2016 - 09.2018
- Prepared sandwiches and other menu items according to customer requests and company standards
- Maintained cleanliness and organization of the food preparation area
- Washed dishes and sanitized kitchen equipment to ensure food safety compliance
Education
Some College (No Degree) -
Palomar College
San Marcos, CASome College (No Degree) -
MiraCosta College
Oceanside, CASkills
- Strong work ethic
- Customer service
- Problem-solving
- High stress tolerance
- Multilingual proficiency
- Adaptability
- Nurturing
- Patience
- Trustworthiness
- Dependability
- Multitasking
- Effective communication
- Interpersonal skills
- Cultural sensitivity
Additional Qualifications
- Up-to-date vaccinations including Pfizer
- CPR
- Trustline live scan
Languages
English
Filipino
Spanish
Timeline
Independent Travel Agent
InteleTravel
10.2021 - Current
Front Desk Agent
Westin/Sheraton Carlsbad Resort and Spa
01.2019 - 03.2020
Sales Floor Associate
Target
04.2017 - 12.2019
Sandwich Artist
Subway
10.2016 - 09.2018
Nanny And Babysitting
Self Employed
08.2015 - Current
Some College (No Degree) -
Palomar College
Some College (No Degree) -
MiraCosta College