Gracelin O'Malley
Catonsville,MD
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Activities Assistant
Brightview Senior Living
06.2021 - 06.2023
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Ensured compliance with safety regulations during all activities, minimizing risk of injury to participants.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Provided emotional support and companionship to improve quality of life for residents.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Dining Server
Brightview Senior Living
05.2019 - 06.2021
- Contributed to teamwork efforts in the restaurant, supporting both front-and back-of-house team members as needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Studio Assistant
The Pottery Stop
06.2019 - 11.2019
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Processed refunds and exchanges in accordance with company policy.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Journalism
University of Dayton
Dayton, OH05.2025
Skills
- Schedule Coordination
- Attention to Detail
- Collaboration and Teamwork
- Problem-Solving
- Friendly, Positive Attitude
- Microsoft Office
- Email and Phone Etiquette
- Public Speaking
Timeline
Activities Assistant
Brightview Senior Living
06.2021 - 06.2023
Studio Assistant
The Pottery Stop
06.2019 - 11.2019
Dining Server
Brightview Senior Living
05.2019 - 06.2021
Bachelor of Arts - Journalism
University of Dayton
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