Gracelyn Adams
Huntington Beach,CA
Summary
Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead & Barista
La La Land Kind Cafe
2023.04 - 2024.01
- Helped store management meet standards of service and quality in daily operations.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Floor Supervisor & Director of Merchandise
Rustic Rose
2022.06 - 2023.04
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Sales Associate
J Jill Group
2020.10 - 2021.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
GED -
American River College
Sacramento, CAGED -
Boise State University
Boise, IDEsthetician
Career Academy of Beauty
Garden Grove, CA07.2024
High School Diploma -
Rocklin High School
Rocklin, CA06.2020
Skills
- Decision-making capabilities
- Team Collaboration and Leadership
- Creative Problem-Solving
- Flexible Schedule
- Sales and Upselling
- Reliability
- Customer service focus
Certification
- Chemical peel training
- Dermaplaning training
Timeline
Shift Lead & Barista
La La Land Kind Cafe
2023.04 - 2024.01
Floor Supervisor & Director of Merchandise
Rustic Rose
2022.06 - 2023.04
Sales Associate
J Jill Group
2020.10 - 2021.08
GED -
American River College
GED -
Boise State University
Esthetician
Career Academy of Beauty
High School Diploma -
Rocklin High School
- Chemical peel training
- Dermaplaning training
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