Summary
Overview
Work History
Education
Skills
Timeline
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GraceLyn Jensen

Peoria,AZ

Summary

Communicative individual experienced in providing exceptional customer service in busy environments. Skilled in managing multiple tasks with accuracy and efficiency. Eager to learn and grow; helping the company succeed. Committed to delivering best customer service and fostering positive relationships leaving guests with a smile.

Overview

2
2
years of professional experience

Work History

PLAY Associate

PLAYzona
05.2023 - 10.2023
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Utilized problem solving techniques to resolve conflicts.
  • Scheduled bookings, parties, and any event to occur.
  • Coordinated schedules with clients to provide prompt
    assistance with daily activities.
  • Processed payments, returns, and exchanges

Front Of House Team Member

Smash Burger
05.2022 - 09.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Front Of House Team Member

McAlister's Deli
05.2021 - 08.2021


  • Completed opening and closing procedures, following cleaning checklists
  • Operated cash register for processing payments.
  • Rang up customers and processed cash, credit card and digital payments through register system
  • Scheduled catering and bookings.
  • Created a warm, friendly environment for guests to feel welcomed
  • Created a warm and welcoming environment for costumers.
  • Answered phone calls in a professional and timely matter.
  • Kept calm in a fast-pace environment, handling any problems responsibly
  • Completed cash and card transactions; working returns, refunds, and any other charge.

Education

Associate of Applied Science - Pre-Nursing

Glendale Community College
Glendale, CA
2027

Skills

  • Customer and Client Relations
  • Sorting and Labeling
  • Telephone Skills
  • Time Management
  • Verbal and Written Communication
  • Organization and Efficiency
  • Detail-Oriented
  • Energetic and Positive

Timeline

PLAY Associate

PLAYzona
05.2023 - 10.2023

Front Of House Team Member

Smash Burger
05.2022 - 09.2022

Front Of House Team Member

McAlister's Deli
05.2021 - 08.2021

Associate of Applied Science - Pre-Nursing

Glendale Community College

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