Gracelynd Matheson
Oklahoma City,OK
Summary
Proven team player with a strong background in maintaining cleanliness and customer service, exemplified during time at Paws@Play. Skilled in cleaning, sanitizing, and waste disposal, with a focus on creating healthy environments and enhancing customer experiences with kindness and communication. Excelled in increasing customer satisfaction through meticulous cleaning practices. Demonstrated ability to work independently, ensuring tasks are completed efficiently and to a high standard, contributing to a well-maintained and welcoming environment.
Overview
4
4
years of professional experience
Work History
Custodian
Cimmaron Surveying and Mapping
05.2021 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
Dog Daycare Attendant
Paws@Play
12.2023 - 04.2024
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Provided excellent care to dogs with special needs, ensuring received proper medication and attention.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
Cashier
Daylight Donuts
08.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Spirit Halloween
08.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - Psychology
Oklahoma City Community College
Oklahoma City, OKHigh School Diploma -
Epic Charter School
4507 S I-35 Service Rd, OKC, OK05-2024
Skills
- Cleaning and sanitizing
- Work independently
- Waste disposal
- Floor cleaning
- Cash handling and management
- Written and verbal communication
- Cash handling expertise
- Refunds and exchanges
- Credit and cash transactions
- Communication
Timeline
Dog Daycare Attendant
Paws@Play
12.2023 - 04.2024
Cashier
Daylight Donuts
08.2023 - 10.2023
Cashier
Spirit Halloween
08.2021 - 11.2021
Custodian
Cimmaron Surveying and Mapping
05.2021 - Current
No Degree - Psychology
Oklahoma City Community College
High School Diploma -
Epic Charter School
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