Gracendelle Thony
Springfield,OH
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Translator and Interpreter
KTH
Saint Paris, OH
05.2023 - 03.2024
- Reviewed audio recordings or video files requiring translation services.
- Researched cultural differences related to language usage in order to provide accurate translations.
- Proofread translated documents before submitting them to the client for review.
- Translated client documents between languages.
- Worked with clients to establish translation requirements and scope.
Phlebotomist
Favorite Staffing
Chicago, IL
06.2021 - 12.2022
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
- Documented patient information into electronic medical records system.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Front Desk Receptionist
Four Ambassadors Apartments
Miami, FL
01.2020 - 04.2021
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Stowing
Amazon
Opa-locka, FL
01.2018 - 12.2019
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Maintained accurate inventory records by scanning bar codes for items received and shipped.
- Loaded and unloaded packages from trucks using a forklift or pallet jack.
- Ensured safety protocols were followed while operating heavy machinery such as pallet jacks, hand trucks and ladders.
Education
Associate of Arts - Phlebotomy
Miami Dade College
Miami, FL05-2019
High School Diploma -
Miami Edison Senior High School
Miami, FL06-2016
Skills
- Document Translation
- Translation Verification
- Cultural Understanding
- Legal Document Preparation
- Fluent In CREOLE, FRENCH
- Customer service background
- Customer service excellence
- Patient care skills
- Leadership
Certification
- CPR CERTIFICATION
- CERTIFIED PHLEBOTOMY TECHNICIAN
Languages
English
Full Professional
CREOLE
Native/ Bilingual
French
Professional
Timeline
Translator and Interpreter
KTH
05.2023 - 03.2024
Phlebotomist
Favorite Staffing
06.2021 - 12.2022
Front Desk Receptionist
Four Ambassadors Apartments
01.2020 - 04.2021
Stowing
Amazon
01.2018 - 12.2019
Associate of Arts - Phlebotomy
Miami Dade College
High School Diploma -
Miami Edison Senior High School
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