Graceon Reynolds
Boone,NC
Summary
Skilled in customer service and attention to detail, I excel at Eve's Diner by maintaining composure in high-pressure situations and fostering team collaboration. My ability to multitask and resolve complaints efficiently contributed to enhancing guest experiences and operational efficiency, demonstrating a commitment to excellence and a composed demeanor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Eve's Diner
09.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts and handling difficult customers.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service, ensuring prompt check-in on customers' food and beverage needs.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience in addition to server areas.
- Supported teamwork among staff members through clear communication and collaboration during shifts.
- Currently pick up shifts on the side if needed when in the area.
Cashier
Zaxbys Resturant
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Nursing
Appalachian State University
Boone05-2028
Skills
- Customer service
- Attention to detail
- Service prioritization
- Memory retention
- Complaint resolution
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeGig WorkWork Location
HybridImportant To Me
Work-life balanceFlexible work hoursTimeline
Waitress
Eve's Diner
09.2023 - Current
Cashier
Zaxbys Resturant
05.2023 - 08.2023
Bachelor of Science - Nursing
Appalachian State University
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