Gracie Bazare
Thibodaux,LA
Summary
- Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
- Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Nanny
Kelly Boudreaux
Morgan City, LA
2021.08 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles and read books to young children.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Assisted children with homework assignments and special projects across different subjects.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Read and discussed stories with children to boost literacy and reading comprehension skills.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Engaged with children on age-appropriate level.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Assisted children in dressing appropriately for day's activities.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Promoted language development skills through reading and storytelling.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Assisted with light housekeeping duties as well as running errands.
- Taught children everyday skills and language.
Hostess
Fremin's Restaurant
Thibodaux, LA
11.2019 - 08.2021
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Informed servers of newly seated parties for speedy service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Documented reservations and communicated changes to guests.
- Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Assisted managers with quickly resolving service- and food-related issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
High School Diploma -
Berwick High School
Berwick 08.2015 - 05.2019
BBA - Business Administration
Nicholls State University
Thibodaux, LA 08.2019 - Current
Skills
To-go order preparation
High-volume dining
Dining area maintenance
Impression management
Interactive communication skills
Reservation coordination
Hospitality service expertise
Table setting knowledge
Group reservations management
Guest seating arrangements
Infant, toddler and preschool curricula
Schedule creation and maintenance
Meal planning and preparation
Reliable transportation
Child Supervision
Childcare
Approachable
Cheerful and energetic
Active listener
Child development
Activity Planning
Housekeeping
Timeline
Nanny
Kelly Boudreaux
2021.08 - Current
Hostess
Fremin's Restaurant
11.2019 - 08.2021
BBA - Business Administration
Nicholls State University
08.2019 - Current
High School Diploma -
Berwick High School
08.2015 - 05.2019