Gracie Beason
Shaw AFB,SC
Summary
Driven, experienced, and organized Health Science major with strong multitasking and interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Solid team player passionate about building a career around helping others while expanding my knowledge and expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Service Representative/Loan Interviewer II
SAFE Federal Credit
01.2023 - Current
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Verified customer identification and documentation for compliant transactions.
- Maintained and managed customer files and databases.
- Educated and engaged customers with new bank products and services.
- Assist in reaching credit union volume
- Exhibited high energy and professionalism when dealing with clients and staff.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
General Manager
Anytime Fitness
07.2022 - 10.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Formulated policies and procedures to streamline operations.
- Analyzed market trends and competitor activities to create competitive advantages.
- Collaborated with cross-functional teams to develop innovative solutions.
Office Coordinator
Palmer Music Company
10.2019 - 07.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Reconciled account files and produced monthly reports.
- Evaluated employee records and productivity and submitted evaluation reports.
Education
Bachelor of Science - Health Promotion
University of Central Arkansas
Conway, AR05.2023
High School Diploma -
Cabot High School
Cabot, AR05.2019
Skills
- Telephone Reception
- First-Tier Technical Support
- Customer Data Confidentiality
- Facility Management
- Recruitment
- Strategic Planning
- Program Development
- Communication Skills
- Problem solving
- Interpersonal Skills
Certification
Health coaching certification
Timeline
Member Service Representative/Loan Interviewer II
SAFE Federal Credit
01.2023 - Current
General Manager
Anytime Fitness
07.2022 - 10.2022
Office Coordinator
Palmer Music Company
10.2019 - 07.2022
Bachelor of Science - Health Promotion
University of Central Arkansas
High School Diploma -
Cabot High School
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