Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GRACIE BRITO

EL PASO ,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very fast learner

Overview

21
21
years of professional experience

Work History

OPERATIONS SPECIALIST III

CEVA LOGISTICS
Dallas, TX
02.2017 - 12.2017
  • Operations specialist assisting in tracing and tracking air and ocean shipments for our global account Visteon.
  • Assist in dispatching drivers to pick up freight at local CFS stations.
  • Keep up to date reports for the customer providing daily updates on their shipments.
  • Push all our departments to assist in making delivery to customer in El Paso TX according to their transit times and contracts.
  • Daily contact with customer via e-mail and telephone.

Customs Broker Agent

Kuehne + Nagel
02.2013 - 12.2017
  • CUSTOMS CLEARED ALL SHIPMENTS COMING IN AND OUT OF THE U.S.
  • WORKED WITH EXCEL REPORTS AND WORD DOCS
  • MAINTAINED BILLING
  • TRACE AND TRACKED CUSTOMERS SHIPMENTS UNTIL RECEIVED AT FINAL DESTINATION
  • PROCESSED ALL PAYMENTS DUE IN ORDER TO MOVE SHIPMENTS ON TIME

FREIGHT FORWARDER

LIVINGSTON INTERNATIONAL
07.2020 - 10.2023
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Arranged delivery or storage of goods at destinations.
  • Coordinated shipments, determining timely transport of goods from point of origin to final destination.

CUSTOMS BROKER AGENT

Kuehne + Nagel
01.2018 - 06.2020
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Resolved caller issues quickly and thoroughly.
  • Obtained client information by answering telephone calls.
  • Processed customer orders quickly and accurately for timely delivery.
  • Processed Inbonds, and entries for customers
    • Clearedared shipments that were coming in and out of the U.S.



Brokerage Agent

Ep Logistics
el paso , tx
01.2017 - 05.2018
  • Assist team with Processing QP inbonds (south and northbound, ocean & Air)
  • Process entries daily as well as SED's for all customers
  • Keep constant communication with our Mexico and Laredo offices in keeping track of all shipments.
  • Keep daily reports of all inbonds and billing all files in a timely manner.
  • Process all ISF's for ocean Shipments
  • Tracing all ocean shipments on UPRR website
  • Email and phone communication with customers to keep them informed on all their shipments.
  • Work hand in hand with warehouse personell.

CBP BROKER II

UPS
EL PASO , TX
03.2003 - 03.2013
  • Daily duties included Inbond processing, CF214's, keeping track of warehouse inventory including FTZ shipments.

    • Inventory and Inbond reports.

    • Was promoted and took over IT functions for my local office.

    • Opened tickets for issues that were beyond my control.

    • Was moved from this department and took over Reconciliations and Post Entry data.

Education

High School Diploma -

BEL AIR HIGH SCHOOL
EL PASO TX
05.2001

Skills

  • Shipment Tracing
  • Shipment Tracking
  • Customs clearances
  • Invoicing Oversight
  • Invoice Preparation
  • Billing Management
  • Customer Service Skills
  • Paperwork Preparation
  • Document Preparation
  • Customs Compliance

Languages

Spanish
Full Professional

Timeline

FREIGHT FORWARDER

LIVINGSTON INTERNATIONAL
07.2020 - 10.2023

CUSTOMS BROKER AGENT

Kuehne + Nagel
01.2018 - 06.2020

OPERATIONS SPECIALIST III

CEVA LOGISTICS
02.2017 - 12.2017

Brokerage Agent

Ep Logistics
01.2017 - 05.2018

Customs Broker Agent

Kuehne + Nagel
02.2013 - 12.2017

CBP BROKER II

UPS
03.2003 - 03.2013

High School Diploma -

BEL AIR HIGH SCHOOL

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GRACIE BRITO