Shannon King
Atlanta,GA
Summary
Export Agent, Administration Assistant, and Cargo Specialist with over 5 years of experience specializes in shipment management, customer service, and regulatory compliance. Known for meticulous attention to detail.
Resourceful Cargo Specialist known for high productivity and efficient task completion. Possess specialized skills in freight handling, customs regulations compliance, and logistics planning. Excel in communication, teamwork, and problem-solving to ensure smooth cargo operations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Cargo specialist supervisor
NCA
Atlanta, Georgia
09.2025 - 01.2026
- Coordinated cargo shipments and ensured timely delivery to various destinations.
- Managed inventory and tracked shipments using advanced logistics software.
- Communicated with carriers to resolve transportation issues and delays.
- Implemented best practices for cargo management and operational efficiency.
- Performed accurate and timely cargo loading and unloading operations in accordance with relevant safety regulations.
- Maintained inventory records of all incoming and outgoing shipments.
FC Associate
Amazon
Atlanta
11.2022 - 04.2025
- Efficiently fulfilling customer orders within the fast-paced Amazon warehouse environment.
- Reduced order processing time through innovative problem-solving and process improvement.
- Demonstrated strong collaborative skills, working effectively within a diverse team to meet targets.
- Utilizing advanced warehouse technology to streamline operations and enhance productivity.
- Contributing to Amazon's customer satisfaction by ensuring timely and accurate order fulfillment.
- Eager to apply analytical skills to solve complex problems, ensuring project success.
- Led a team initiative to optimize workflow.
- Introduced a digital inventory tracking system, reducing error.
- Maintained accuracy in order processing, surpassing the team average.
- Proposed a customer feedback loop, improving product satisfaction scores.
Air Belgium Export Office Agent
Alliance Ground International
Atlanta, GA
08.2021 - 11.2022
- Mastered dangerous goods handling, ensuring strict adherence to regulations at Alliance Ground International.
- Implemented a digital tracking system, boosting transparency and stakeholder satisfaction.
- Led team in stringent compliance with international shipping laws, achieving zero violations.
- Streamlined export documentation process, enhancing accuracy and efficiency.
- Conducted in-depth audits on export processes, rectifying inefficiencies.
- Spearheaded a training program for new hires on export documentation, enhancing team capability.
Import and Export Office Agent
Swissport Cargo Services
Atlanta, GA
03.2019 - 07.2021
- Streamlined export documentation, boosting process efficiency.
- Managed dangerous goods in compliance with strict regulations.
- Provided real-time shipment updates, enhancing customer satisfaction.
- Resolved customer concerns swiftly, escalating major issues when necessary.
- Monitored legislation changes, mitigating risks in freight shipping.
- Analyzed export compliance, reducing potential legal risks.
Education
Diploma -
Parkview High School
Springfield, MOBachelors degree - business administration
Western Governors University
Skills
- Account oversight
- Self-Motivated
- Customer service skills
- Dependable and Responsible
- Shipment tracing
- Excellent Communication
- Paperwork preparation
- Data Entry
- Billing management
- Good Telephone Etiquette
- Training and Development
- Shipment management
- MS Office
- Regulatory Compliance
- Stakeholder Management
- Problem-Solving
- Global Shipping Regulations
- Analytical Skills
- Documentation Efficiency
- Collaboration
- Dangerous Goods Handling
- Legislation Knowledge
- AES Filings
- Cargo Documentation
- Freight Shipping
- Supervisor Escalation
- Legislation Monitoring
- Cargo management
- Inventory tracking
- Dangerous goods handling
- Logistics software
- Export documentation
- Air cargo management
- Warehouse operations
- Import and export procedures
References
Prince Shaeed, Alliance Ground International, (678) 215-8099
Hobbies and Interests
I love to garden! I love planting flowers, plants, vegetables, and fruits.
Languages
English, Expert
Personal Information
Age: 36
Timeline
Cargo specialist supervisor
NCA
09.2025 - 01.2026
FC Associate
Amazon
11.2022 - 04.2025
Air Belgium Export Office Agent
Alliance Ground International
08.2021 - 11.2022
Import and Export Office Agent
Swissport Cargo Services
03.2019 - 07.2021
Diploma -
Parkview High School
Bachelors degree - business administration
Western Governors University