Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gracie Clark

Palmyra ,MO

Summary

Proven in high-pressure roles, adept at multitasking and customer service, I excelled at Rebel Pig by maintaining service excellence and resolving conflicts with tact. As Barista Manager at B Creative Nutrition, I boosted customer satisfaction through effective team coaching and inventory management, showcasing strong leadership and problem-solving skills.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Waitress

Doug Dry
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Barista Manager

Brandi Huber
01.2021 - 12.2023
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Education

High School Diploma - Nursing

Palmyra High School
Palmyra, MO

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Time Management

Certification

BLS certification

Timeline

Barista Manager

Brandi Huber
01.2021 - 12.2023

Waitress

Doug Dry

High School Diploma - Nursing

Palmyra High School

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Gracie Clark