Gracie Compton
Springfield,MO
Summary
I have worked many different jobs and had experience in many different areas. I have great customer service skills and am a very approachable individual. Throughout my career I have always had a strong drive and willingness to grow. I enjoy working and have always had to want to do so.
Overview
6
6
years of professional experience
Work History
Universal Banker
OakStar Bank
2025.08 - Current
- Assisted customers with account inquiries and transactions, ensuring high-quality service and satisfaction.
- Educated clients on financial products, enhancing their understanding and engagement with services offered.
- Supported branch operations by performing cash handling and balancing duties efficiently.
- Trained new staff on banking procedures, fostering a knowledgeable and skilled team environment.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Store Manager
Factory Connection
2025.03 - 2025.08
- Oversaw daily store operations, ensuring efficient workflow and exceptional customer service.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, adjusting strategies to meet changing customer demands.
- Conducted regular staff meetings to communicate objectives, motivate team members, and address concerns.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Teller
Anstaff Bank
2023.06 - 2024.07
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Store Manager
Bradford Brand Boutique
2022.03 - 2023.01
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Manager
Cato Fashions
2021.05 - 2022.03
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Carhop
Sonic
2020.05 - 2020.10
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Increased customer satisfaction by providing prompt and friendly service.
Education
Associate of Applied Science - Business Management
Missouri State University - West Plains
West Plains, MO12.2024
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Approachable
- Friendly
- Goal-oriented focus
- Listening and Comprehension
- Honest and Trustworthy Individual
Timeline
Universal Banker
OakStar Bank
2025.08 - Current
Store Manager
Factory Connection
2025.03 - 2025.08
Teller
Anstaff Bank
2023.06 - 2024.07
Store Manager
Bradford Brand Boutique
2022.03 - 2023.01
Assistant Manager
Cato Fashions
2021.05 - 2022.03
Carhop
Sonic
2020.05 - 2020.10
Associate of Applied Science - Business Management
Missouri State University - West Plains