Gracie Compton
Springfield,MO
Summary
I have worked many different jobs and had experience in many different areas. I have great customer service skills and am a very approachable individual. Throughout my career I have always had a strong drive and willingness to grow. I enjoy working and have always had to want to do so.
Overview
6
6
years of professional experience
Work History
Universal Banker
OakStar Bank
Springfield, MO
08.2025 - Current
- Assisted customers with account inquiries and transactions, ensuring high-quality service and satisfaction.
- Educated clients on financial products, enhancing their understanding and engagement with services offered.
- Supported branch operations by performing cash handling and balancing duties efficiently.
- Trained new staff on banking procedures, fostering a knowledgeable and skilled team environment.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Store Manager
Factory Connection
Warrensburg, MO
03.2025 - 08.2025
- Oversaw daily store operations, ensuring efficient workflow and exceptional customer service.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, adjusting strategies to meet changing customer demands.
- Conducted regular staff meetings to communicate objectives, motivate team members, and address concerns.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Teller
Anstaff Bank
Mountain Home, AR
06.2023 - 07.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Store Manager
Bradford Brand Boutique
Mountain Home, AR
03.2022 - 01.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Manager
Cato Fashions
Mountain Home, AR
05.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Carhop
Sonic
Mountain Home, AR
05.2020 - 10.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Increased customer satisfaction by providing prompt and friendly service.
Education
Associate of Applied Science - Business Management
Missouri State University - West Plains
West Plains, MO12.2024
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Approachable
- Friendly
- Goal-oriented focus
- Listening and Comprehension
- Honest and Trustworthy Individual
Timeline
Universal Banker
OakStar Bank
08.2025 - Current
Store Manager
Factory Connection
03.2025 - 08.2025
Teller
Anstaff Bank
06.2023 - 07.2024
Store Manager
Bradford Brand Boutique
03.2022 - 01.2023
Assistant Manager
Cato Fashions
05.2021 - 03.2022
Carhop
Sonic
05.2020 - 10.2020
Associate of Applied Science - Business Management
Missouri State University - West Plains