Gracie Crandall
New Freedom,PA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Kidsville Junction
08.2023 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Switchboard Operator/Receptionist
Towson Orthopedic Associates
11.2019 - 02.2021
- My responsibilities as a switchboard operator were to answer patient phone calls for the practice
- My position included scheduling appointments, faxing, medical records and directing the patients call to the correct doctor or area
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Connected callers with appropriate professional, department, or business.
- Demonstrated flexibility in adjusting work schedule to cover shifts during periods of high call volume or staff shortages, maintaining seamless phone coverage at all times.
Education
Medical Office Assistant - Medical Terminology, Microsoft Office, Business Writing
Harford community college
Bel Air, MD08.2017
Highschool -
Kennard-Dale Highschool
Fawn Grove, PA07.2016
Skills
- Medical Terminology
- Microsoft Office
- Business Writing
- Customer service
- EMR
- Customer care
- Scheduling
- Phone Etiquette
- CPR/AED adult & child
Certification
CPR and AED certified.
Accomplishments
Volunteer Firefighter/EMS
Timeline
Preschool Teacher
Kidsville Junction
08.2023 - Current
Switchboard Operator/Receptionist
Towson Orthopedic Associates
11.2019 - 02.2021
Medical Office Assistant - Medical Terminology, Microsoft Office, Business Writing
Harford community college
Highschool -
Kennard-Dale Highschool
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