Summary
Overview
Work History
Education
Skills
Timeline
Cashier

GRACIE CURTIS

Auburn,United States

Summary

Recent college graduate with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

3
3
years of professional experience

Work History

Cashier

Lowes Home Improvement
Worcester, MA
07.2021 - Current
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Promoted loyalty programs and store cards to customers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Processed and staged online orders for customers and businesses.

Warehouse Associate

TJX Companies
Worcester, MA
10.2019 - 12.2019
  • Ticketed up to 500 pieces of merchandise per day.
  • Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Supported inventory accuracy and recorded material movements in company software.

Customer Service Associate

Walmart
North Oxford, MA
06.2018 - 10.2019
  • Performed international and domestic financial services up to $10,000.
  • Processed and sorted returns and/or damaged merchandise.
  • Inspected and handled hazardous waste for proper disposal.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

Associate of Science - Business Administration

Quinsigamond Community College
Worcester, MA
05.2022

Associate of Arts - Theater

Quinsigamond Community College
Worcester, MA
05.2022

Skills

  • Detail-Oriented
  • Customer Data Confidentiality
  • Policies and Procedures
  • Creative Problem Solving
  • Data Entry and Maintenance
  • POS Systems and Ordering Platforms
  • Verbal and Written Communication
  • Calm and Professional Under Pressure

Timeline

Cashier

Lowes Home Improvement
07.2021 - Current

Warehouse Associate

TJX Companies
10.2019 - 12.2019

Customer Service Associate

Walmart
06.2018 - 10.2019

Associate of Science - Business Administration

Quinsigamond Community College

Associate of Arts - Theater

Quinsigamond Community College