Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gracie Eadie

Geneseo,NY

Summary

Varied experience in customer service jobs, known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

3
3
years of professional experience

Work History

Sandwich Artist

Subway
Geneseo, NY
07.2024 - Current
  • Assisted team members during peak hours when necessary.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Operated cash registers to process payments from customers.
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Organized inventory for efficient restocking of products.
  • Upsold additional items to increase store profits.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Followed established procedures for handling money transactions accurately.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.

Cleaner

Private Individual
Lakeville, NY
06.2024 - 08.2024
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Sanitized frequented areas and equipment using approved supplies.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed company uniform, performance and security policies with every job.

Cook

Serious Foods
Conesus, NY
05.2023 - 06.2024
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Analyzed customer feedback data to identify trends and opportunities for improvement.
  • Monitored customer service performance against established standards.
  • Assisted customers with inquiries, complaints and feedback.

Sales Associate

Maurices
Geneseo, NY
11.2023 - 02.2024
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.

Assistant

Private Individual
Lakeville, NY
04.2021 - 09.2023
  • Organized and maintained filing systems for documents and records.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Archived confidential material using established procedures.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Greeted visitors, clients and guests in a professional manner.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Livonia High School
Livonia, NY
06-2024

Skills

  • Attention to Detail
  • Customer Service
  • Stress Tolerance
  • Product Sales
  • Focused and disciplined
  • Positive and professional
  • Cleaning and organization

References

References available upon request.

Timeline

Sandwich Artist

Subway
07.2024 - Current

Cleaner

Private Individual
06.2024 - 08.2024

Sales Associate

Maurices
11.2023 - 02.2024

Cook

Serious Foods
05.2023 - 06.2024

Assistant

Private Individual
04.2021 - 09.2023

High School Diploma -

Livonia High School

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Gracie Eadie