Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
Cashier
Shell Mart
2021 - 2025
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Fast Food Worker
Subway
2021 - 2025
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Collaborated with team members to quickly fill large orders and serve large parties.
Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Contributed to maintaining a positive work environment by fostering effective communication among team members.
Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
Jackson Independent
Jackson, KY
Skills
I have always loved animals I’ve always had a passion to help them when I can so I became a foster for Aspire Appalachia I’ve been fosters for 5 years for aspire, helping save these babies lives brings me so much happiness and it’s the most rewarding work and I know I’d feel the same way about working at WLVC!