Gracie Gilam
Roswell,GA
Summary
Dynamic salon professional with a proven track record at Jea Salon, excelling in customer service and teamwork. Successfully enhanced client satisfaction through effective appointment management and staff training. Skilled in inventory management and problem-solving, consistently fostering a welcoming environment that drives client retention and salon efficiency.
Overview
4
4
years of professional experience
Work History
Salon Front Desk
Jea Salon
07.2023 - Current
- Welcomed clients coming into the salon
- Worked effectively in fast-paced environments.
- Pre-booked client appointments
- Made sure the clients felt comfortable gave them water and snacks
- Answered the phone throughout the day answering any client questions or booking appointments
- keeping front desk areas clean
Salon Assistant
Jea Salon
07.2023 - Current
- Assisted stylists with client consultations and service preparation, enhancing overall salon efficiency.
- Maintained cleanliness and organization of salon tools and workstations, ensuring optimal operational standards.
- Provided excellent customer service by addressing client inquiries and ensuring satisfaction during visits.
- Coordinated appointment scheduling and managed client flow to maximize stylist productivity.
- Assisted stylist with shampoos and blow drying weft extensions
Salon Manager
Jea Salon
07.2023 - Current
- Led daily operations to enhance customer satisfaction and service quality.
- Trained and mentored staff on best practices for client interactions and salon services.
- Implemented inventory management systems to streamline product ordering and reduce waste.
- Developed marketing strategies to attract new clients and retain existing clientele.
Salon Assistant
Nuance Salon
06.2022 - 07.2022
- Assisted stylists in preparing tools and products for client
- Ensured cleanliness and sanitation of salon equipment and workstations daily.
- Assisted in shampooing clients for stylist
Education
High School Diploma -
Roswell High School
Roswell, GA05.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Salon Front Desk
Jea Salon
07.2023 - Current
Salon Assistant
Jea Salon
07.2023 - Current
Salon Manager
Jea Salon
07.2023 - Current
Salon Assistant
Nuance Salon
06.2022 - 07.2022
High School Diploma -
Roswell High School