Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracie Glass

Wayne,Nebraska

Summary

Skilled in educational strategies and possessing excellent communication abilities, I excelled at The White Dog by fostering strong customer relationships and managing tasks efficiently. Achievements include enhancing customer service standards and implementing technique modifications, demonstrating my ability to multitask and solve problems effectively. Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

3
3
years of professional experience

Work History

BARTENDER

The White Dog
Wayne, Nebraska
09.2024 - Current
  • Skilled in educational strategies and possessing excellent communication abilities, I excelled at The White Dog by fostering strong customer relationships and managing tasks efficiently
  • Achievements include enhancing customer service standards and implementing technique modifications, demonstrating my ability to multitask and solve problems effectively

CHILD CARE ASSISTANT

Elkhorn Kids Campus
Elkhorn, Nebraska
08.2023 - Current
  • Provide nurturing care to children of varying ages in a daycare setting, demonstrating strong organizational skills and the ability to multitask
  • Establish positive relationships with parents through effective communication and collaboration
  • Maintain a safe environment for children by monitoring activities, enforcing rules, and responding quickly to medical emergencies
  • Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects
  • Assisted in creating educational activities to stimulate physical, social, emotional, and cognitive development in children
  • Read stories and sang songs to children

HOSTESS

The Fourth Jug
Wayne, Nebraska
03.2023 - 09.2024
  • Assisted in seating guests and managing the wait list
  • Demonstrated excellent customer service skills to ensure a pleasant dining experience
  • Maintained cleanliness of the lobby area, including wiping down tables and chairs
  • Helped bus tables and ran food to patrons during high-volume periods

CUSTOMER SERVICE ASSOCIATE

Walgreens
Elkhorn, Nebraska
02.2022 - 08.2023
  • Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person
  • Displayed professionalism when dealing with difficult customers by remaining calm under pressure
  • Built sustainable customer relationships of trust through open and interactive communication
  • Employed active listening techniques to understand customers' needs and provide appropriate solutions
  • Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions
  • Preserved store's visual appeal by arranging merchandise in visually appealing manner

Education

Wayne State College
Wayne, NE, US
05.2027

Skills

  • Educational Strategies
  • Technique Modifications
  • Activities Leadership
  • Positive Reinforcement Methods
  • Clear and effective communication
  • Customer relationship management
  • Task management
  • Cash handling
  • Customer service
  • Organizational skills
  • Problem-solving
  • Multitasking
  • Collaboration
  • Safety monitoring
  • Flexibility
  • Team player attitude
  • Strong multitasking
  • Highly reliable

Timeline

BARTENDER

The White Dog
09.2024 - Current

CHILD CARE ASSISTANT

Elkhorn Kids Campus
08.2023 - Current

HOSTESS

The Fourth Jug
03.2023 - 09.2024

CUSTOMER SERVICE ASSOCIATE

Walgreens
02.2022 - 08.2023

Wayne State College
Gracie Glass