Gracie Hightower
Duson,LA
Summary
I have worked in the restaurant industry and I currently work at Viemed in Lafayette. I enjoy what I do and I am always eager to learn. I catch on very fast and would love to expand my job opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intake Specialist
Viemed
06.2023 - Current
- Developed positive relationships with community partners to facilitate referrals and improve access to services for clients in need
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information
- Assessed clients' needs and determined eligibility for intake services
- Maintained accurate, up-to-date client records for reliable reference and communications
- Looking through medical documents
Waitress
Rascal's Cajun Restaurant
11.2021 - 05.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
General Studies -
South Louisiana Community College
Lafayette, LAHealth Systems Management -
McNeese State University
Lake Charles, LAHigh School Diploma -
Rayne High School
Rayne, LA05.2022
Skills
- Intake Assessment
- Data Entry
- Critical Thinking Skills
- Time Management
- Multitasking Abilities
- Microsoft certified
- Customer Service
- Medical Terminology
- Attention to Detail
- Maintaining Client Records
- Microsoft Office
- Organized
Certification
-Microsoft Office Specialist
Timeline
Intake Specialist
Viemed
06.2023 - Current
Waitress
Rascal's Cajun Restaurant
11.2021 - 05.2023
General Studies -
South Louisiana Community College
Health Systems Management -
McNeese State University
High School Diploma -
Rayne High School
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