Gracie Holliday
Youngsville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Adept in customer service from different perspectives.
Overview
7
7
years of professional experience
Work History
Assistant Children's Event Coordinator
City Of Raleigh Through Artsplosure
08.2018 - Current
- Successfully contributed to the planning and execution of major city events, including Raleigh's New Year's Eve celebrations, Fourth of July festivities, and Artsplosure.
- Demonstrated exceptional organizational skills through the efficient setup and take-down of large-scale events, also handled storage of items, ensuring a smooth flow of operations.
- Effectively communicated with diverse groups of people, including event attendees, staff, and volunteers, enhancing the overall guest experience.
- Displayed strong leadership by directing volunteers, assigning tasks, and overseeing their performance to achieve event objectives.
- Excelled in improvisational problem-solving, adapting quickly to unforeseen challenges during events.
Vacation Rental Manager
Self Employed
08.2020 - Current
- Maintained a high level of customer satisfaction through prompt and effective communication with guests, ensuring their needs and concerns were addressed promptly resulting in repeat bookings and positive reviews from guests.
- Organized check-in/check-out procedures seamlessly; providing clear instructions on accessing the property along with essential information about the surrounding area.
- Resolved any disputes or complaints promptly while maintaining professionalism; fostering strong relationships with both guests and neighbors alike.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Volunteer Activities Coordinator
Wake Forest High School
09.2017 - 02.2020
- Successfully orchestrated concession stand operations during sports events, serving over 200 customers per event by taking and fulfilling food orders in a timely manner.
- Demonstrated precision in financial management by overseeing the collection of funds.
- Took regular inventory assessments, leading to timely reorder of food items to maintain optimal stock levels and ensure seamless event service.
Education
Associate of Arts
Granville Early College High School
04.2020
GED -
Mississippi Gulf Coast Community College
06.2021
Skills
- Customer Service/Guest Experiences
- Reliable and Responsible
- Serving Large Groups
- Detail Oriented
- Disturbance Handling
- Inventory Management
Languages
English
Native or Bilingual
Timeline
Vacation Rental Manager
Self Employed
08.2020 - Current
Assistant Children's Event Coordinator
City Of Raleigh Through Artsplosure
08.2018 - Current
Volunteer Activities Coordinator
Wake Forest High School
09.2017 - 02.2020
Associate of Arts
Granville Early College High School
GED -
Mississippi Gulf Coast Community College
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