Hi, I’m
Gracie Kohout
Red Oak,TX
Summary
Proven expertise in dining area maintenance and exceptional phone etiquette, honed at Fish City Grill, where I enhanced guest satisfaction by efficiently managing special requests and training new staff in service excellence. Mastered POS systems and improved seating efficiency, showcasing my detail-oriented approach and multitasking abilities.
Overview
2
years of professional experience
Work History
Fish City Grill
Hostess/Togo
02.2023 - Current
Job overview
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Took initial drink orders and relayed information to wait or bar staff.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
Red Oak High SchoolRed Oak, TX
No Degree
05-2025
Skills
- Dining area maintenance
- Phone etiquette
- Takeout order processing
- Detail-oriented
- Safe food handling
- Menu memorization
- Hospitality and accommodation
- Effective multitasking
Timeline
Hostess/Togo
Fish City Grill
02.2023 - Current
Red Oak High School
No Degree
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