Summary
Overview
Work History
Education
Skills
Certification
Cosmetology License
Timeline
Generic

Gracie Lynch

Martinez,CA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Carters Oshkosh
03.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Hairstylist

Ulta Beauty Inc.
04.2022 - 11.2022
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

Sales Manager

Carters Oshkosh
12.2019 - 03.2022
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Exceeded performance goals consistently through effective communication and problem-solving skills.
  • Mentored junior staff members to improve their knowledge of company policies, products, and services.
  • Analyzed customer feedback data to identify areas for improvement and implemented changes accordingly.

Education

High School Diploma -

Summit High School
Concord, CA
10.2019

Skills

  • Business Development
  • Loss Prevention
  • Store Organization
  • Store Opening and Closing
  • Scheduling Coordination
  • Relationship building and management
  • Attention to Detail
  • Marketing and Promotions
  • Problem-Solving
  • Hiring and Training

Certification

  • Licensed Cosmetologist - Since 2021

Cosmetology License

I graduated from Paul Mitchell The School East Bay and was licensed in 2021. I have certifications in eyelash extensions and hair extensions. I was an Assistant Hairstylist and a Hairstylist.

Timeline

Assistant Store Manager

Carters Oshkosh
03.2023 - Current

Hairstylist

Ulta Beauty Inc.
04.2022 - 11.2022

Sales Manager

Carters Oshkosh
12.2019 - 03.2022

High School Diploma -

Summit High School
Gracie Lynch