Gracie Martin
Kearns
Summary
Dynamic guest service representative experienced in fast-paced environments. Skilled in conflict resolution and cash handling, with a commitment to team collaboration. Eager to leverage expertise in customer engagement to drive loyalty and operational efficiency.
Overview
4
4
years of professional experience
Work History
Concessions Worker
Utah Olympic Oval
Kearns
10.2025 - Current
- Prepared and served food and beverages to enhance customer experience at events.
- Assisted in inventory management by restocking supplies to ensure operational readiness.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Maintained exceptional customer service standards in high-volume, fast-paced operations to promote positive guest interactions.
Guest Service Representative
Utah Olympic Oval
Kearns
10.2025 - Current
- Greeted guests warmly, offering tailored information about facility offerings to enhance their experience.
- Responded to guest inquiries and resolved issues promptly and professionally.
- Processed payments efficiently, ensuring accurate receipts and change for customer satisfaction.
- Encouraged guests to join loyalty programs and special promotions, fostering ongoing engagement and customer loyalty.
Personal Babysitter
Natalie Carpenter
Kearns
07.2022 - 10.2025
- Ensured safety and health of children by adhering to established safety procedures.
- Collaborated with parents to address and meet children's individual needs.
- Supported bedtime routines by preparing children for sleep through cleaning and dressing.
Education
High School Diploma -
Kearns High School
Kearns UT 07-2026
Skills
- Cash handling
- Inventory management
- Hygiene standards
- Customer service
- Salesmanship
- Dependability
- Schedule flexibility
- Leadership skills
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Affiliations
Pickleball Player
Timeline
Concessions Worker
Utah Olympic Oval
10.2025 - Current
Guest Service Representative
Utah Olympic Oval
10.2025 - Current
Personal Babysitter
Natalie Carpenter
07.2022 - 10.2025
High School Diploma -
Kearns High School