Brooklyn Roberts
Keokuk,IA
Summary
Dynamic concessions worker at Keokuk High School, recognized for enhancing customer satisfaction through exceptional service and efficient cash handling. Proven ability to maintain cleanliness and organization while training new staff, contributing to a seamless event experience. Skilled in inventory management and food safety compliance, ensuring operational excellence.
Overview
1
1
Language
3
3
years of professional experience
Work History
Concessions Worker
Keokuk High School
08.2023 - 05.2026
- Operated cash register to process transactions efficiently during events.
- Prepared and served food and beverages to customers, ensuring quality standards.
- Maintained cleanliness and organization of concession area to enhance customer experience.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
- Trained new staff on operational procedures and customer service best practices.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Education
High School Diploma -
Keokuk High School
Keokuk, IA05.2026
Skills
Customer service
Cleanliness maintenance
Professionalism and courtesy
Teamwork orientation
Surface cleaning
Cash handling proficiency
Food preparation
Supply management
Point of sale operation
Salesmanship
Basic math
Cash handling
Food safety compliance
Cleaning and sanitation
Fast and efficient service worker
Team member training
Workspace maintenance
Organized multi-tasker
Food handling
Customer response
Cooking
Inventory reports
Late-night shift availability
Menu development
Supply inventory management
Interpersonal skills development
Affiliations
Ltreyns Bar
Timeline
Concessions Worker
Keokuk High School
08.2023 - 05.2026
High School Diploma -
Keokuk High School