Gracie Maxwell
Chattanooga,TN
Summary
Energetically trained and led teams at Zaxby's Chicken Fingers & Buffalo Wings/ Walmart, mastering workplace safety and stress tolerance. Excelled in cross-training staff, enhancing team flexibility, and resolving customer disputes with innovative discounts, boosting satisfaction. Skilled in merchandise display and empathy, I bring a proven track record of fostering exceptional staff performance and customer service excellence.
Overview
2
2
years of professional experience
Work History
Cashier Sponsor
Walmart
Chattanooga, TN
06.2024 - Current
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scanned merchandise using anoint-of-sale system for accurate purchase totals.
Cashier Trainer
Zaxby's Chicken Fingers & Buffalo Wings
Cleveland, TN
09.2022 - 06.2024
- Identified opportunities for cross-training among staff members so that they could provide assistance where needed within the store environment.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Education
High School Diploma -
Cleveland High School
Cleveland, TN05-2024
Associate of Science - Allied Health
Chattanooga State Community College
Chattanooga, TNSkills
- Discount application
- Workplace safety
- Tax calculation
- Stress tolerance
- Merchandise display
- Task delegation
- Cleanliness maintenance
- Restocking shelves
- Patience and empathy
Affiliations
- Shadowing at a Dentist Office
- Volunteering at Dr. Witherspoon's Foot Care
- Part Time Jobs
- Full Time Student
Languages
English
Full Professional
Accomplishments
- Employee of The Month
- Sponsorship for Team-lead Member
- Senior year 4.0
Timeline
Cashier Sponsor
Walmart
06.2024 - Current
Cashier Trainer
Zaxby's Chicken Fingers & Buffalo Wings
09.2022 - 06.2024
High School Diploma -
Cleveland High School
Associate of Science - Allied Health
Chattanooga State Community College
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