Michaella Bain
Bloomington,IL
Overview
2
2
years of professional experience
Work History
Cashier Lead
Bath & Body Works
10.2022 - 07.2024
- Warmly welcomed customers into store and offered advice on products and finding merchandise.
- Memorized 35-50 different scent notes of revolving seasonal products to aid customers in finding their ideal scent.
- Informed customers of latest marketing, sales, coupons, and special offers happening in store.
- Regularly stocked, organized, and set up displays and shelves to company standard.
- Operated POS system transactions including credit, cash, exchanges, returns, and refunds to ensure quick and easy cash flow.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Mentored and trained new employees on POS system, company policies, and store policies.
Education
Bachelor of Arts - English Education
Illinois State University
Normal, IL05.2026
Associate of Arts - English Education
Illinois Central College
East Peoria, IL08.2024
High School Diploma -
Illini Bluffs High School
Glasford, IL05.2022
Skills
- Cash handling expertise
- POS System proficiency
- Merchandise Display
- Discount Application
- Gift Card Processing
- Price Adjustment
- Sales Promotion Knowledge
- Loyalty program management
- Positive Attitude
- Cashier training
- Customer Service
- Online Order Picking
Timeline
Cashier Lead
Bath & Body Works
10.2022 - 07.2024
Bachelor of Arts - English Education
Illinois State University
Associate of Arts - English Education
Illinois Central College
High School Diploma -
Illini Bluffs High School