Gracie Saldivar
Jurupa Valley
Summary
Detail-oriented and compassionate Intake Manager with over 8 years of experience in home health and hospice. Expertise in patient intake, insurance eligibility verification, prior authorizations, medical records management, and coordinating admissions. Strong organizational and communication skills with a proven ability to manage multiple priorities while delivering exceptional patient and provider support in a fast-paced healthcare environment.
Overview
9
9
years of professional experience
Work History
Intake Manager
Brisge Home Health
San Diego
11.2017 - Current
- Trained staff on intake procedures and best practices.
- Developed workflows to streamline patient onboarding experiences.
- Reviewed patient eligibility for services and insurance coverage.
- Maintained updated records in electronic health systems for accuracy.
- Created training materials for staff related to intake procedures.
- Monitored progress of intakes and provided feedback to staff members.
- Coordinate patient intake and admission processes for home health and hospice services.
- Verify patient insurance eligibility, benefits, and obtain prior authorizations to ensure timely admissions.
- Obtain, review, and organize medical records, physician orders, and referral documentation for accuracy and completeness.
- Communicate with physicians, hospitals, case managers, patients, and families to coordinate admissions and continuity of care.
- Maintain accurate and confidential patient records while ensuring compliance with HIPAA and healthcare regulations.
- Collaborate with clinical staff to facilitate efficient scheduling, admissions, and ongoing patient care.
- Deliver outstanding customer service while managing multiple priorities in a fast-paced healthcare environment
Skills
- Electronic health records
- Insurance verification
- HIPAA compliance
- Workflow development
- Patient coordination
- Staff training
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Attention to detail
- Patient Intake & Admissions
- Prior Authorizations
- Medical Records Management
- Healthcare Coordination
- Customer Service
- Physician & Hospital Communication
- Organization
Timeline
Intake Manager
Brisge Home Health
11.2017 - Current