Gracie Smith
Soquel,CA
Summary
I am an experienced candidate when it comes to customer service, while maintaining a organized and professional workplace. I work well with others and have extensive people skills along with a history in register and pos systems. I am a natural leader, a fast learner, and a very hard worker.
Overview
4
4
years of professional experience
Work History
Cashier
Whole Foods
06.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Retail Associate
Ferns Garden
12.2019 - 06.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Participated in regular inventory audits, identifying discrepancies and ensuring accurate record-keeping practices were followed.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
- Supported store promotional events by setting up signage, distributing flyers, and engaging with customers about current offers.
Teachers Assistant
Main Street Elementary
01.2023 - 05.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Handed out classroom materials, like pencils, paper, and crayons.
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
Restaurant Hostess
Sushi Garden
09.2022 - 12.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
Retail Associate
2 Bella
03.2020 - 06.2021
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Ability to use pos systems and handle payments
Education
Associate of Arts - Liberal Arts And General Studies
Cabrillo College
Aptos, CA06.2024
Skills
- ID Verification
- Customer Service
- Returns Processing
- Drawer Balancing
- Customer Assistance
- Product Restocking
- Product Recommendations
- POS Systems
- Time Management Skills
- Cash Register Systems
- Order Taking
- Cash Handling and Management
- Complex Problem-Solving
- Cleaning and Sanitizing
Timeline
Cashier
Whole Foods
06.2023 - 09.2023
Teachers Assistant
Main Street Elementary
01.2023 - 05.2023
Restaurant Hostess
Sushi Garden
09.2022 - 12.2022
Retail Associate
2 Bella
03.2020 - 06.2021
Retail Associate
Ferns Garden
12.2019 - 06.2023
Associate of Arts - Liberal Arts And General Studies
Cabrillo College
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