Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracie Thom

Medford,OR

Summary

Currently a student, looking to obtain a position in Customer Service, With a proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at McDonald's. Experienced in cash handling and customer service, blending patience and empathy with strong work ethic to resolve conflicts and promote loyalty programs effectively. Achieved significant improvements in customer engagement and operational efficiency.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Babysitter

Courtney Linthwaite
06.2024 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Administered medications by following strict instructions from parents.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.

Cashier

McDonald's
07.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Served Customers their beverage of choice.

Education

North Medford High School
Medford, OR
08.2022 - 05.2024

Skills

  • Customer Service
  • Patience and Empathy
  • Work Ethic and Integrity
  • Time management
  • Cash Handling
  • Cleaning and sanitizing
  • Cash Register Operation
  • Order Taking
  • Payment Collection
  • Strong Work Ethic
  • Reliability
  • Flexible scheduling
  • Conflict Resolution
  • Toddler care experience
  • Basic Mathematics

Timeline

Babysitter

Courtney Linthwaite
06.2024 - Current

North Medford High School
08.2022 - 05.2024

Cashier

McDonald's
07.2022 - 10.2022

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Gracie Thom