Gracie Warren
Scottsboro
Summary
Motivated and dependable college student currently pursuing a nursing degree. Strong multitasking and communication skills with a positive attitude and excellent time management. Enjoy interacting with others, providing great customer service, and working in fast-paced environments. Reliable, quick to learn, and always willing to help both customers and team members.
Overview
2
2
years of professional experience
Work History
Receptionist/Sales Associate
Volt Gym
Scottsboro, AL
04.2024 - Current
- Maintained accurate member records using gym management software.
- Assisted members with inquiries, providing exceptional customer service and support.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Monitored gym equipment usage, reporting maintenance needs proactively to management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier
Marcos Pizza
Scottsboro, AL
01.2024 - 07.2024
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of cash register area and dining space.
- Assisted customers with menu selections and provided exceptional service.
- Managed cash drawer, ensuring accurate balance at end of shifts.
- Collaborated with team members to optimize workflow during peak hours.
- Handled customer complaints effectively, enhancing satisfaction and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Nursing
Northeast Alabama Community College
Rainsville, AL05-2027
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Multitasking and prioritization
- Positive and professional
- Customer service
- Problem-solving
Timeline
Receptionist/Sales Associate
Volt Gym
04.2024 - Current
Cashier
Marcos Pizza
01.2024 - 07.2024
Associate of Science - Nursing
Northeast Alabama Community College