Graciela Garcia
Fort Worth
Summary
Donor Management Specialist with a proven track record at The Catholic Diocese of Fort Worth, where I excelled in operations management and customer relations. Demonstrated a commitment to continuous improvement and strategic planning, enhancing client satisfaction and organizational efficiency. Skilled in data analysis and teamwork, I consistently deliver results beyond expectations.
Overview
13
13
years of professional experience
Work History
Donor Management Specialist
The Catholic Diocese of Fort Worth
07.2012 - Current
- Managed client relationships effectively by maintaining open lines of communication and promptly addressing concerns or issues as they arose.
- Delivered successful projects within deadlines through effective time management and resource allocation.
- Collected, arranged, and input information into database system.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Education
Associate Of Business Administration - Business
Tarrant County College
Fort Worth, TXSkills
- Operations management
- Customer relations
- Data analysis
- Teamwork
- Time management
- Attention to detail
- Reliability
- Organizational skills
- Adaptability and flexibility
- Professionalism
- Strategic planning
- Continuous improvement
- Business reporting
Languages
Spanish
Professional Working
Timeline
Donor Management Specialist
The Catholic Diocese of Fort Worth
07.2012 - Current
Associate Of Business Administration - Business
Tarrant County College
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