Graciela Hernandez
Dallas,TX
Summary
Driven by a passion for excellence in customer service and staff leadership, I advanced from a cashier to a Front End Manager at El Rio Grande, showcasing my ability in employee supervision and performance improvements. With a proven track record at Walmart and Ace Hardware, I excel in enhancing team efficiency and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Front End Manager
El Rio Grande Latin Market
06.2024 - 01.2025
I work as a front and manger at El Rio Grande
Cashier
Ace Hardware
01.2022 - 11.2022
I work at Ace hardware store as a cashier and stocker
Cashier and CSM
Walmart
07.2017 - 09.2020
I was work as a cashier for 6 months and then they moved me up to front and manger
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
El Rancho Supermercado
01.2010 - 07.2012
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
El Rio Grande Latin Market
05.2006 - 08.2008
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
W W Samuel High School
Dallas TX 05.2002
Skills
- Customer service
- Employee supervision
- Staff supervision
- Performance improvements
- Operations management
- Accident response
- Workflow optimization
- Cash handling
- Team building
- Cash register operation
- Staff management
Languages
English, Spanish
Professional Working
Timeline
Front End Manager
El Rio Grande Latin Market
06.2024 - 01.2025
Cashier
Ace Hardware
01.2022 - 11.2022
Cashier and CSM
Walmart
07.2017 - 09.2020
Cashier
El Rancho Supermercado
01.2010 - 07.2012
Cashier
El Rio Grande Latin Market
05.2006 - 08.2008
W W Samuel High School
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