Graciela Mondragon
Jessie Lord Bakery
1
Language
2027
years of professional experience
Experienced Quality Assurance professional with over 10 years of experience in food manufacturing, food safety, GMP compliance, HACCP monitoring, quality control, and production support. Skilled in conducting audits, investigations, CCP monitoring, documentation review, corrective actions, employee training, and ensuring compliance with FDA, food safety, and company standards. Strong leadership, problem-solving, and communication skills with experience supervising QA operations in fast-paced production environments.
Quality Assurance professional with proven expertise in ensuring high standards and delivering impactful results. Demonstrates strong skills in test planning, process optimization, and defect management. Known for fostering team collaboration and adapting to changing requirements, ensuring reliable outcomes. Recognized for analytical thinking, problem-solving abilities, and effective communication.
Work History
Quality Assurance Lead
5 Years 2 Months- Lead and supervise QA technicians while supporting continuous improvement initiatives and food safety programs.
- Review CCP documentation, labeling, production paperwork, and quality records for accuracy and compliance.
- Verify product formulation, lot traceability, ingredient documentation, and batch records during processing.
- Perform routine verification checks on X-ray machines, and weight checkers before and during production.
- Investigated non-conforming products, foreign material findings, and customer/internal complaints, implementing corrective actions to prevent recurrence.
- Conduct sanitation inspections, pre-operational inspections, environmental swabbing, and allergen verification.
- Assist with mock recalls, traceability exercises, CAPA investigations, and root cause analysis.
- Collaborated with production and management teams to troubleshoot and resolve quality and food safety issues, ensuring compliance and product integrity.
- Trained and mentored QA team members on best practices and quality standards.
- Developed and implemented testing protocols for new products, enhancing quality control processes.
Quality Assurance Technician
3 Years 5 Months- Executed pre-operational inspections of equipment, production lines, and food contact surfaces to ensure compliance with safety and quality standards.
- Performed routine audits of equipment and processes to uphold product integrity.
- Trained new employees on quality control processes and safety protocols.
- Placed products on hold when specifications were not met and assisted with investigations and corrective actions.
- Performed hourly HACCP checks and calibrated metal detectors and quality equipment.
- Verified accuracy and completeness of production paperwork, lot information, and labeling to maintain compliance with regulatory requirements.
- Collected and documented quality data using Microsoft Excel, Word, Outlook, and SharePoint.
- Documented inspection results and maintained accurate records of quality metrics.
- Conducted quality inspections on finished products to ensure compliance with safety and health standards.
- Collaborated with production teams to identify and resolve quality issues promptly.
Quality Assurance Technician
- Conducted quality inspections on finished products to ensure compliance with safety and health standards.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Documented inspection results and maintained accurate records of quality metrics.
- Assisted in developing and implementing quality assurance procedures for bakery operations.
- Performed thorough inspections of incoming materials and outgoing products.
- Conducted testing on raw materials and finished products including weight, moisture, texture, pH/TTA, sensory, and water activity.
Packing, Handling & Line Monitor
13 Years 9 Months- Operated bagging machinery, monitoring product appearance, texture, and packaging quality to uphold standards.
- Packed and handled bakery products while maintaining quality and food safety standards.
- Inspected products for foreign materials and defects, maintaining high quality during production.
- Assisted in maintaining equipment and monitoring inventory levels for operational efficiency.
- Monitored production processes to ensure compliance with safety and quality standards.
Education
No Degree
Medical Assistant
Diploma - High School Diploma
Skills
Quality assurance
Regulatory compliance
Food safety monitoring
Root cause analysis
Product verification
Recordkeeping
Environmental & Allergen Swabbing
Product Holds & Investigations
Documentation & Recordkeeping
Team leadership
Microsoft Office proficiency
Continuous improvement
Languages
Spanish
Native or Bilingual
Timeline
Quality Assurance Lead
Jessie Lord Bakery
06.2021 - CurrentRead More
Quality Assurance Technician
Jessie Lord Bakery
01.2018 - 06.2021Read More
Packing, Handling & Line Monitor
King’s Hawaiian Bakery
11.2012 - 2013Read More
Quality Assurance Technician
Kings Hawaiian Bakery
2013 - 10.2017Read More
Los Angeles Harbor College
No Degree
Read More
UEI College
Medical Assistant
Read More
Bell High School
Diploma from High School Diploma
Read More