Summary
Overview
Work History
Education
Skills
Timeline
Generic

Graciela Moss

Kemp,TX

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Accomplished and certified Pharmacy Technician with over Number years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Dependable Job Title effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Driven Pharmacy Technician with Number years of experience and success in working within fast-paced Type pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

16
16
years of professional experience

Work History

Certified Pharmacy Technician

Walgreens
08.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Collected co-payments or full payments from customers.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.

Certified Pharmacy Technician

Brookshires Pharmacy
04.2008 - 08.2023

Same as walgreens. Walgreens bought brookshire out.

Education

Ged -

Woodrow Wilson High School
Dallas, TX
1983

Skills

  • Problem-solving skills
  • Insurance Billing
  • HIPAA Regulations
  • Medication Dispensing
  • Filling Prescriptions
  • Pharmaceutical Calculations
  • Workflow Optimization
  • Prescription Interpretation
  • Pharmacy and customer records management
  • Patient confidentiality
  • Insurance Verification
  • Pharmacy Law Compliance
  • HIPAA

Timeline

Certified Pharmacy Technician

Walgreens
08.2023 - Current

Certified Pharmacy Technician

Brookshires Pharmacy
04.2008 - 08.2023

Ged -

Woodrow Wilson High School
Graciela Moss